FAQ

Estimated Shipping Times

    Canada: 5-10 business days
    United Kingdom: 10-20 business days
    United States: 5-10 business days
    Europe: 10-20 business days
    Australia, New Zealand and Oceania: 10-20 business days
    Asia Pacific: 10-20 business days
    Latin America and the Caribbean: 15-25 business days
    North Africa and the Middle East: 15-25 business days
    Sub-Saharan Africa: 15-25 business days

Using Your Images

Yes I can use an image that you provide.

It must be at 300dpi resolution (print quality). The image must be something you created or purchased. It can't be something just downloaded from a web page.

It must also not contain trademark or copyright material.

Shipping Methods Used

US and International Shipments:
I use a service that transports my parcels from Calgary to the United States, and then ships via USPS to their final destination.

Canadian Shipments:
I use Canada Post for shipping within Canada.


Taxes and Import Fees

I am in Canada. I only collect tax from Canadian residents.

Buyers outside of Canada are responsible for any customs and import taxes that may apply.

Care Instructions

Due to the small size of some of my magnets & pins, please exercise caution around small children. They are not intended to be used as toys.

My products are water resistant but not water proof. To clean them, simply dampen a cloth or paper towel and wipe clean.

Wholesale availability

Wholesale inquiries are always welcome. I can be reached at kellyshandmade [!at] osconsulting.net